Laura starts by wanting the rider to focus on asking the horse a question and the horse giving an answer, but she reminds us that the answer may not be the right answer. Because of this breed build, suppling will be important because that is something that is harder for him. They start by establishing forward energy. Once the rider has that, she can ask him to soften in the bridle. If he doesnt, the rider walks to supple and then go back to trot.